Client
Upstream Health Innovations / Hennepin Healthcare Services
Involvement
Design Research
Service Design
Branding
Art Direction
UI/UX
Social Strategy
Experience Design
Creating a new in-the-moment mental health service.
On average, people wait 10 years to talk to a professional about their stress or emotional well-being. Why is that? We know that everyone (yes everyone!) experiences some level of stress, at some point in their life, and sometimes on a daily basis. So, why does it take so long to seek help and support? The answer is not so simple. Hello New World worked closely alongside the Minneapolis' Hennepin Health Services team at Upstream Health to research, explore, create insights, and turn them into a reality. From focus groups and human-centered design research to branding and art direction to interior design to web design and user experience to marketing and social launch strategy Hello New World was involved in all aspects of the creative and development process. While this project ran as a prototype, we are strongly interested in continuing this important work, please reach out if you would like to have a conversation!
Create a reality where talking with a professional is a timely, well-crafted, commonplace experience that helps people discover new perspectives and strengthens their overall emotional, mental and physical well-being.
A brand with strong values: bright, positive, comfortable, and accessible.
Approachable
Actionable
Candidly Optimistic
• 3 locations (4 months)
• 110 sessions
• 50% repeat customers
• Net Promoter score 10/10
• 8,565 page views
Hello New World
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